Max Caldwell leads The Hackett Group’s People and HR Transformation practice in New York. He has more than 20 years of experience helping business leaders improve organizational and people performance through more effective human resources (HR) management. Prior to joining The Hackett Group, Max worked for Willis Towers Watson where he led the HR technology business. He has been a featured speaker at conferences and interviewed by The Wall Street Journal and Time magazine on HR-related topics. Max earned a degree from the University of Connecticut at Storrs and completed professional studies in leadership effectiveness at Harvard Business School.